Debit/Credit Card Phishing Scam
Some Nebraskans have reported receiving a call on their home/cell phone from an unrecognized number. The individuals go on to explain that the calls are from out of state (i.e. CA, IL) and that some of the calls are automated while others are from actual fraudsters.
The scammer identifies himself as a “bank representative” and indicates that the individual’s card has been deactivated and in order to reactive the card the individual needs to provide or enter their card number, expiration date, CVV number and/or the individual’s PIN number. This is a SCAM. Union Bank will never call you to gather information regarding your card that we already have on file.
Some of the fraudulent incoming phone numbers that have been reported include:
- (213) 271-9624 (Los Angeles, California) *most common*
- (312) 348-7005 (Chicago, IL)
- (213) 291-1900 (Los Angeles, California)
A simple Google search on the phone number reveals the phone numbers are tied to “known” phishing complaint reports.
Other reports include customers that have been receiving bogus text messages claiming to be from a bank, asking for account information. This is just another method that fraudsters are trying to use.
You are the best defense against a fraudster getting your personal information. Before you release information over the phone, ask yourself “Could this be a scam?”
If you ever have a question about a phone call you receive indicating that the caller is from Union Bank, please feel free to contact your local branch office or our toll-free line at 1-800-297-2837.