Reporting fraud
 
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Reporting fraud
 


If you suspect your ATM or Check Card has been lost or stolen, or if you'd like to report suspicious activity on your account, please see the information below.

Whether you are a consumer or a business please use the following Quick Reference Guide to report any fraud that could potentially affect or that has affected your account with Union Bank.

If you suspect the following: Take action:
Lost or stolen checks
Check fraud
Unauthorized account activity
Call us at (402) 323-1777 or toll- free at 1-800-297-2837. After hours, please call our voicemail box at (402) 323-1111. Report any stolen checks or check fraud to the local law enforcement.
Lost or stolen Check Card
Lost or stolen ATM Card
Visa Check CardVisa Gold Check Card
Call us at (402) 323-1777 or toll- free at 1-800-297-2837. Report any stolen checks or check fraud to the local law enforcement.
Lost or stolen
Union Bank credit card
Visa Classic Credit CardVisa Platinum Credit Card
  • Please call immediately:
    1-800-221-5920.
    You should also report any stolen cards or fraud to local law enforcement.
Unauthorized Electronic Transaction Contact us immediately at
(402) 323-1777 or toll-free at
1-800-297-2837.
Identity Theft If you believe that your identity has been stolen, please contact us immediately at (402) 323-1777 or toll-free at 1-800-297-2837. After hours please call voicemail box (402) 323-1111.

To dispute information in your credit report, you may contact each of the three major credit bureaus as outlined below:

  Equifax Experian TransUnion

Report Fraud

(800) 525-6285

(888) 397-3742

(800) 680-7289

Dispute

Dispute Credit
Report Online

Dispute Credit
Report Online

Dispute Credit
Report Online

Credit Freeze Credit Freeze Info Credit Freeze Info Credit Freeze Info

Request
Fraud Alert

(888) 766-0008
or Click Here

(888) 397-3742
or Click Here

(800) 680-7289
or Click Here

Address

P.O. Box 740241
Atlanta, GA 30374

P.O. Box 2002
Allen, TX 75013

P.O. Box 1000
Chester, PA 19022

Dispute Form | Download PDF

To contact Union Bank directly to dispute information we have reported to the credit bureau regarding your loan, please complete this form and sent it to us as directed.

Helpful Tools

Other References

  • Call toll-free 1-800-772-1213 (for the deaf or hard of hearing, call our TTY number, 1-800-325-0778). We can answer specific questions and provide information by automated phone service 24 hours a day.
  • SSA Fraud Hotline for Reporting Fraud
  • Social Security: Your Number & Card
  • When Someone Misuses Your Number
  • Reporting Suspicious, Fraudulent or Phishing email:

  • Let us know: fraud@ubt.com
  • Linked sites are not under the control of Union Bank and therefore Union Bank is not responsible for the contents of any linked site or any link contained in a linked site. Union Bank provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by Union Bank.

 
   
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Important Information About Procedures For Opening A New Account—
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you; we may also ask to see your driver’s license or other identifying documents.

FDIC Insurance:
For general information on FDIC Insurance, click here. For an important disclosure regarding deposit insurance on noninterest-bearing transaction accounts, click here.
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