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Reporting fraud
Reporting fraud

If you suspect your ATM or Check Card has been lost or stolen, or if you'd like to report suspicious activity on your account, please see the information below.

Whether you are a consumer or a business please use the following Quick Reference Guide to report any fraud that could potentially affect or that has affected your account with Union Bank.

If you suspect the following: Take action:
Lost or stolen checks
Check fraud
Unauthorized account activity		 Call us at (402) 323-1777 or toll- free at 1-800-297-2837. After hours, please call our voicemail box at (402) 323-1111. Report any stolen checks or check fraud to the local law enforcement.
Lost or stolen Check Card
Lost or stolen ATM Card
Visa Check CardVisa Gold Check Card
 Call us at (402) 323-1777 or toll- free at 1-800-297-2837. Report any stolen checks or check fraud to the local law enforcement.
Fraud involving your
Union Bank credit card
Visa Classic Credit CardVisa Platinum Credit Card
  • Contact us immediately at (402) 323-1127 or toll-free at 1-800-297-2837. After 5pm, call 1-800-325-3678 or 1-800-215-6280. You should also report any stolen cards or fraud to local law enforcement.
Unauthorized ACH Withdrawal  
Identity Theft If you believe that your identity has been stolen, please contact us immediately at (402) 323-1777 or toll-free at 1-800-297-2837. After hours please call voicemail box (402) 323-1111.

To contact each of the three major credit bureaus:

  Equifax Experian TransUnion
Report Fraud (800) 525-6285 (888) 397-3742 (800) 680-7289
Dispute Credit
Report Online		 click here click here click here
Order Credit Report (800) 685-1111 (888) 397-3742 (800) 916-8800
Address

PO Box 740241
Atlanta, GA 30374

 PO Box 2002
Allen, TX 75013		 PO Box 1000
Chester, PA 19022

Other References

  • Call toll-free 1-800-772-1213 (for the deaf or hard of hearing, call our TTY number, 1-800-325-0778). We can answer specific questions and provide information by automated phone service 24 hours a day.
  • SSA Fraud Hotline for Reporting Fraud
  • Social Security: Your Number & Card
  • When Someone Misuses Your Number

    • Linked sites are not under the control of Union Bank and therefore Union Bank is not responsible for the contents of any linked site or any link contained in a linked site. Union Bank provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by Union Bank.