Customer Support Specialist
Rachel Duckett
UBT customer service is probably the best out there. Being an international student, sometimes communication might be an issue, however, that never happens whenever I tried to contact you guys. Very efficient problem solvers. Rachel was awesome and really polite. Thank you very much and keep it up.
Online Feedback


I was SO impressed with Rachel. I had already been on hold for a long time and was on the phone with a different rep and was disconnected. I started off frustrated, but Rachel was GREAT. When she determined it was easier to just call me she did and was able to help very quickly!
- Staci