Many people, including Union Bank & Trust customers, are receiving fraudulent text messages requesting sensitive account information.
These messages are not from Union Bank & Trust. We will never ask you for sensitive information via text or email.
One fraudulent text message being sent informs the recipient that their Union Bank debit card has been limited and they then are instructed to call a phone number for more information. When they call this number, they are instructed to enter in their sensitive account information such as their debit card number.
Another fraudulent text message being sent asks the recipient to directly enter their debit card and CVV numbers into an automated system. The text message does not identify a bank name, but refers to “Your Financial Institution.”
These are just a few examples of fraudulent text messages going around and there may be others. If you have responded to any text messages by providing sensitive information about your Union Bank & Trust debit/credit cards or accounts, please contact your personal banker or the nearest Union Bank & Trust office.
If you receive one of these text messages, please delete it immediately.
Contact your cellular service provider and see if they offer a service to block these types of incoming spam messages.