Report Fraud, Lost or Stolen Credit Cards, Credit Disputes

Heather Kadavy, AVP—Risk & Information Security

July 09, 2013

Managing Your Money

Articles

If you suspect your ATM or Check Card has been lost or stolen, or if you would like to report suspicious activity on your account, please see the information below.

Whether you are a consumer or a business please use the following Quick Reference Guide to report any fraud that could potentially affect or that has affected your account with Union Bank.

If you suspect the following: Take action:
Lost or stolen checks
Check fraud
Unauthorized account activity
Call us at 402.323.1777 or toll-free at
1.800.297.2837 during regular business hours. Report any stolen checks or check fraud to the local law enforcement.
Lost or stolen Debit Card
Lost or stole ATM Card
Call us at 402.323.1777 or toll-free at
1.800.297.2837 during regular business hours. Report any stolen checks or check fraud to the local law enforcement.
Lost or stolen Union Bank credit card Please call 1-800-221-5920 immediately. You   should also report any stolen card or fraud to local law enforcement.
Unauthorized Electronic Transaction Contact us immediately at 402.323.1777 or toll-free at 1.800.297.2837 during regular business hours.
Identity Theft If you believe that your identity has been stolen, please contact us immediately at 402.323.1777 or toll free at 1.800.297.2837 during regular business hours.

To dispute information in your credit report, you may contact each of the three major credit bureaus as outlined below:

  Equifax Experian TransUnion
Report Fraud (800) 525-6285 (888) 397-3742 (800) 680-7289
Dispute Dispute Credit
Report Online
Dispute Credit
Report Online
Dispute Credit
Report Online
Credit Freeze Credit Freeze Info Credit Freeze Info Credit Freeze Info
Request
  Fraud Alert
(888) 766-0008
  or Click Here
(888) 397-3742
  or Click Here  
(800) 680-7289
  or Click Here
Address P.O. Box 740241
  Atlanta, GA 30374
P.O. Box 2002
  Allen, TX 75013
P.O. Box 1000
  Chester, PA 19022

Dispute Form | Download PDF

To contact Union Bank directly to dispute information we have reported to the credit bureau regarding your loan, please complete this form and send it to us as directed.

Helpful tools

Other References

Call toll-free 1-800-772-1213 (for the deaf or hard of hearing, call our TTY number, 1-800-325-0778). We can answer specific questions and provide information by automated phone service 24 hours a day.

Reporting Suspicious, Fraudulent or Phishing email:

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I requested $200 out of a Nevada State Bank ATM in Las Vegas on Wednesday April 9th and the machine only gave me $180 but my transaction still shows that $200 was taken out. What steps do I need to take to get that $20 credited back to me? Thanks, Drew

Hi Drew, Someone will contact you shortly to help resolve this issue. Thanks for reaching out!

This blog article is for informational purposes only, and is not an advertisement for a product or service. The accuracy and completeness is not guaranteed and does not constitute legal or tax advice. Please consult with your own tax, legal, and financial advisors.