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What to do Following Equifax Data Breach

September 08, 2017

Managing Your Money

Articles

Union Bank & Trust wants to help protect you and your financial information. We want to make sure that you are aware of the Equifax data breach, and help inform you as to what you should do to determine if your personal information has been compromised, and what you can do to protect yourself in the future.

The Equifax data breach was initially discovered on July 29th. The company responded by promptly hiring an independent security firm to begin investigating. Then names, Social Security numbers, birthdates, addresses, and some driver’s licenses were learned to have been compromised.

For more information about the Equifax breach, please visit Equifax's website.

Union Bank & Trust offers an Identity Protection service that will further protect you, including:

  • ID Restoration Pro — peace of mind with access to a certified resolution specialists to answer questions and assist in resolution, as well as provide proactive tools to help prevent fraud and misuse.
  • Internet Monitoring — ongoing scan searches black market chat rooms, websites, and databases and alerts you if your Online Identity Vault-stored information is detected during continuous monitoring of black market websites (that sell stolen identities). If stored on your Online Identity Vault, the Internet Monitoring service will review 1 individual name, 1 street address, 1 email address, 3 telephone numbers, 1 Social Security Number, and 6 bank account or credit card numbers.
  • Online Identity Vault — 10 GB of online encrypted storage for your important personally identifiable information including Social Security numbers, credit cards, financial account information and birth dates, along with other important documents (mortgage, titles, deeds, etc).

We have a two-step process to enroll in our Identity Protection program that includes both enrollment and customer activation. Please refer to our website or stop into one of our branches for additional information.


Equifax Breach Frequently Asked Questions

I’ve been hearing about the Equifax breach in the news. What happened?
Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

Was my information stolen?
If you have a credit report, there’s a good chance it was. Go to a special website set up by Equifax to find out: https://www.equifaxsecurity2017.com/. Scroll to the bottom of the page and click on “Potential Impact,” enter some personal information and the site will tell you if you’ve been affected. Be sure you’re on a secure network (not public wi-fi) when you submit sensitive data over the internet.

How Can I Protect Myself?

  • Enroll in Equifax’s services.
    Equifax is offering one year of free credit monitoring and other services, whether or not your information was exposed. You can sign up at https://www.equifaxsecurity2017.com/.
  • Monitor Your Credit Reports
    In addition, you can order a free copy of your credit report from all three of the credit reporting agencies at annualcreditreport.com. You are entitled to one free report from each of the credit bureaus once per year.
  • Monitor your bank accounts.
    We also encourage you to monitor your financial accounts regularly for fraudulent transactions. Use online and mobile banking to keep a close eye on your accounts.
  • Watch out for scams related to the breach.
    Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers are likely to take advantage of the situation and craft sophisticated phishing e-mails.

Should I place a credit freeze on my files?
Before deciding to place a credit freeze on your accounts — at a cost of $3 per agency in Nebraska — consider your personal situation. If you might be applying for credit soon or think you might need quick credit in an emergency, it might be better to simply place a fraud alert on your files with the three major credit bureaus. A fraud alert puts a red flag on your credit report which requires businesses to take additional steps, such as contacting you by phone before opening a new account.

How do I contact the three major credit bureaus to place a freeze or alert on my files?

Where can I get more information about the Equifax breach?
You can learn more directly from Equifax at https://www.equifaxsecurity2017.com/. You can also learn more by visiting the Federal Trade Commission’s web page on the breach at https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do. To learn more about how to protect yourself after a breach, visit https://www.identitytheft.gov/Info-Lost-or-Stolen.

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Is this protection only informing me that something is wrong or will this protection stop any attempt at using my identity?

Is this protection only informing me that something is wrong or will this protection stop any attempt at using my identity etc.?

Hi Allen, thank you for reading, posting, and being concerned about ID protection. The service offered by UBT monitors and provides alerts of suspicious activity, along with resources and support if you should become a victim of fraud, but it can't actually prevent fraud.

Is it necessary to place a freeze on all three bureaus? I thought it was only necessary to contact one bureau. I've also learned that there is a fee for freezing files ($3.00). I've also heard that the state attorney general is asking Eqifax to provide freezes free of charge. Is this true?

Hi Dave, thank you for reading and posting. If you place a Fraud Alert -- not a freeze -- with one agency, it will be shared with the other two. These are free. However, a Freeze would need to be placed with each agency, at $3 per freeze. We are not certain about the Attorney General office plans, you may want to visit their site and inquire.
https://protectthegoodlife.nebraska.gov/identity-theft

You might note on here that Nebraska makes people pay $3 to put a freeze on accounts.

Hi Cindy, thank you for reading and posting! The article above has been updated with your suggestion.

Please refer to my Note to Stacy Brass and Katie Thompson Re assistance. Communicate with me and with Tracy Scow at Women's Clinic of Lincoln P.C.. and Dr James Maly . We will appreciate your assistance!!

We checked and my husbands information is possibly compromised but mine is not. Do we need to change our password for bank accounts?

Hi Mary, thanks for reading and posting. While your UBT password(s) are not part of the breach, this is a great reminder to ensure that all of your passwords are strong. Use special characters, numbers, and capitalization to create a password that only you will know. Keep a close eye on your accounts for any suspicious activity. In addition, consider the FAQs above, such as placing fraud alerts with the three agencies.

This blog article is for informational purposes only, and is not an advertisement for a product or service. The accuracy and completeness is not guaranteed and does not constitute legal or tax advice. Please consult with your own tax, legal, and financial advisors.