When we’re meeting new customers for the first time and helping them with their accounts, we’re frequently asked these questions. As we answered them more and more in-depth, it dawned on us that we should blog about it. Read on!
1. How do I find the right account?
We all have our own unique financial situations, goals, needs, and lifestyles. And those change over time. In fact, most people don't re-evaluate their checking account for nearly 20 years after opening it. Why not? It’s important to evaluate your banking – in this case, your checking account in particular – and ensure it’s still the best choice for you.
Ready to find the right UBT account for you? Check out this blog article.
2. Can I get answers and support from real people when I need it?
You may be comfortable opening an account and doing your banking online, but when you have a question or an issue arises, you prefer to reach out to a real person. Better yet, a real person who actually works for the organization, and not some far-away call center. At UBT, you have access to banking experts who really care.
Now is a good time to break up with your bank and switch to UBT. Check out this blog article.
3. Everyone says they provide great customer service — what sets you apart?
Many banks operate with more of a sales culture. At UBT, we go to great lengths to maintain a service culture. We don’t have aggressive monthly sales quotas; rather, our bankers will take the time to listen and recommend products and services that are right for you based on your financial needs and situation.
Ready for a bank that puts your best interests first? Check out this blog article.
4. What do other customers say about UBT?
Our goal is to provide you with a banking relationship that makes you so happy you’ll tell your friends and family about it. But don’t take our word for it, check out what our customers have been saying.
They said it – and we appreciate it. See the blog article here.