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We're Here for You

Customer Support is Standing By

Monday - Friday: 7:00am - 9:00pm Central
   Live Chat support begins at 8:00am Central. Saturday: 8:00am - 6:00pm Central
Sunday: 9:00am - 6:00pm Central

Need Answers After Hours?

Get answers to your questions with our online Solutions Center. You can also use the Solutions Center to directly submit a question. To activate your newly issued card or change your PIN at any time and from anywhere, call 800.992.3808.



Hello, how may I help you?

How Can I Help You?
 

Can't Talk?

We want to help you however you choose. That's why we offer Online Chat for getting support, available from 8:00am - 9:00pm Central. We look forward to meeting you.
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Give us a Call

We’re all Personal Bankers, which means that we are fully trained experts with the knowledge you are looking for. When your question requires additional help, we’ll quickly involve the right people to make sure that you get the right answer, right away.

Call 402.323.1777Call toll-free 800.297.2837Meet the Team





 

UBTgo Digital Banking Support

We have UBTgo experts on our Customer Support Team ready to help you make the most of our digital banking tools. They can answer all of your questions, help you unlock your UBTgo account and even help you learn how to use new features. Give them a call and take UBT wherever you go with UBTgo.

Call 402.323.1454Meet the Specialists




 

Credit Card Support

Our Customer Support Team can provide help with your Union Bank & Trust Credit card. Whether you need to place a travel notification or report fraud or just need help with a bill, give them a call.

Call 402.323.1465
Meet the Specialists


 

 

 

 

X

Meet Our Customer Support Team

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Meet Our Credit Card Specialists

Brittany

Assistant Manager
Florida Gator fan, Sky Diving enthusiast, Mississippi Girl, Loves Oldies Music
email Brittany
Amanda

Amanda

Credit Card Wizard
Half marathoner, sand volleyball player, Netflix binge watcher, Cat Mom
email Amanda
George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George

Shaina

Assistant Supervisor
BillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina
Kimmie

Kimmie

Credit Card Specialist
Animals are friends, not food, Rock ‘n’ Roll Princess, Netflix TV series addict, Occasional pirate at Renaissance Fairs, Race Car Wife
email Kimmie
X

Meet Our Customer Support Team

Julie

Customer Support Team Manager
Darius Rucker fan, Coach is my favorite brand, never misses “the Voice”, addicted to iTunes!
email Julie

Brittany

Assistant Manager
Florida Gator fan, Sky Diving enthusiast, Mississippi Girl, Loves Oldies Music
email Brittany

Jason

Supervisor
Husker Fan, Loves to Grill, Mr. Donut, and Deacon at his Church.
email Jason

Linda

Phone Extension Master
Animal Lover, Auction Hunter, Motorcycle Mama, Jewelry Designer
email Linda

Shaina

Assistant Supervisor
BillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina

Terry

Certificate of Deposit Guru
Service is job #1, Grandfather of 9, Team Jester, Army Veteran
email Terry
Amanda

Amanda

Credit Card Wizard
Half marathoner, sand volleyball player, Netflix binge watcher, Cat Mom
email Amanda
George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Winston

Winston

Audacious Authenticator
Backpacking maniac, bowling for fun, aspiring ballroom dancer, financial need finder, artistic apprentice.
email Winston
eulalia

Eulalia

Loquacious Pundit
Yo hablo Espanol! Part-time comedian, and full-time human. Vehement about great literature, film and music. Fashionista extraordinaire. I love J.C, my family, friends, and dogs as well as our new kitten!
email Eulalia
Kimmie

Kimmie

The Cardsmith
Animals are friends, not food, Rock ‘n’ Roll Princess, Netflix TV series addict, Occasional pirate at Renaissance Fairs, Race Car Wife
email Kimmie
Skyler

Skyler

Online Banking Brainiac
Full time student, Avid Snapchatter, Astronomy enthusiast, #1 Son, Running at the lake
email Skyler
Skyler

Alexis

Service Wizard
Dog Lover, Harry Potter fanatic, artist, global adventurist, avid gamer
email Alexis
Skyler

Sammi

Organized Expert
Makeup collector, music connoisseur, master baker, professional Netflix binger, full-time customer support — part-time animal lover
email Sammi
Danielle

Danielle

Calm, Cool and Collected
Dunkin Donuts Iced Coffee fanatic, Netflix binge watcher, Salt Dogs baseball fan, Comfort Blanket Seamstress, and Go Big Red
email Danielle
Connor

Connor

Light-hearted Listener
Vinyl record and Blu-ray collector, a dog AND cat lover, believer that laughter is the best medicine, aspiring screenwriter and filmmaker, enjoys weight-training and playing basketball
email Connor
Nate

Nate

Debit Card Dude
Avid bicyclist, coffee connoisseur, outdoorsman, web designer
email Nate
Jacob

Jacob

Enthusiastic Educator
Astrophysics, video games, troubleshooting computer problems, loving my two wonderful cats; Nathan Drake and Vincent Van Gogh, Master Dinner Chef
email Jacob
Jesse

Jesse

Clear and Concise
Hunting, Fishing, Husker Football, Video Games, my Husky
email Jesse
Evelyn

Evelyn

Pawsitively Personable
Hanging with the Kiddos/New Mom, Animal Lover, Concert Goer, Ocean = Happy Place, Loves football - Go Chicago Bears!
email Evelyn
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Meet Our UBTgo Specialists

George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George

Shaina

Assistant Supervisor
BillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina
Winston

Winston

Audacious Authenticator
Backpacking maniac, bowling for fun, aspiring ballroom dancer, financial need finder, artistic apprentice.
email Winston

Message and data rates may apply.