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Customer Support is Standing By

Monday - Friday: 07:00 AM - 09:00 PM CDT
Saturday: 08:00 AM - 06:00 PM CDT
Sunday: 09:00 AM - 06:00 PM CDT

Need Answers After Hours?

Get answers to your questions with our online Solutions Center. You can also use the Solutions Center to directly submit a question.



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Start an Online Chat

We want to help you however you choose. That's why we offer Online Chat as one of the options fo getting support. We look forward to meeting you.
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Give us a Call

We’re all Personal Bankers, which means that we are fully trained experts with the knowledge you are looking for. When your question requires additional help, we’ll quickly involve the right people to make sure that you get the right answer, right away.

Call 402.323.1777Call toll-free 800.297.2837Meet the Team





 

UBTgo Digital Banking Support

We have UBTgo experts on our Customer Support Team ready to help you make the most of our digital banking tools. They can answer all of your questions, help you unlock your UBTgo account and even help you learn how to use new features. Give them a call and take UBT wherever you go with UBTgo.

Call 402.323.1454Meet the Specialists




 

Credit Card Support

Our Customer Support Team can provide help with your Union Bank & Trust Credit card. Whether you need to place a travel notification or report fraud or just need help with a bill, give them a call.

Call 402.323.1465
Meet the Specialists


 

 

 

 

X

Meet Our Customer Support Team

X

Meet Our Credit Card Specialists

Brittany

Assistant Manager
Florida Gator fan, Sky Diving enthusiast, Mississippi Girl, Loves Oldies Music
email Brittany
Amanda

Amanda

Sympathetic Listener
Sand volleyball player, avid Husker fan, addicted to Pinterest, Netflix binger
email Amanda
Suzy

Suzy

Tech Guru
Art lover, doodler, cat pun enthusiast, beauty addict, casual gamer
email Suzy
X

Meet Our Customer Support Team

Julie

Customer Support Team Manager
Darius Rucker fan, Coach is my favorite brand, never misses “the Voice”, addicted to iTunes!
email Julie

Brittany

Assistant Manager
Florida Gator fan, Sky Diving enthusiast, Mississippi Girl, Loves Oldies Music
email Brittany

Jason

Supervisor
Husker Fan, Loves to Grill, Mr. Donut, and Deacon at his Church.
email Jason

David

Financial Need Finder
Sports Car enthusiast, Dog Whisperer, Trucker to the Rock Stars, New Age Thinker
email David

Linda

Phone Extension Master
Animal Lover, Auction Hunter, Motorcycle Mama, Jewelry Designer
email Linda

Shaina

BillPay Genius
Super Mom, Husker Band alumni, Ms. Know it all, Infectious laugh
email Shaina

Mary Jo

Visa Purchase Decipherer
Must Love to Ride, everything about Family, Kids & Grandkids, Christmas Cookie Baker
email Mary Jo

Terry

Certificate of Deposit Guru
Service is job #1, Grandfather of 9, Team Jester, Army Veteran
email Terry
Amanda

Amanda

Sympathetic Listener
Sand volleyball player, avid Husker fan, addicted to Pinterest, Netflix binger
email Amanda
JJ

JJ

“EXCEL”-ent
Mr. Personality, Red Sox Mega fan, best uncle ever, Snowboarding, team chatterbox
email JJ
Tyler

Tyler

Banking Connoisseur
Track enthusiast, Human Google, goal-oriented and loves to travel
email Tyler
Suzy

Suzy

Tech Guru
Art lover, doodler, cat pun enthusiast, beauty addict, casual gamer
email Suzy
George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Winston

Winston

Audacious Authenticator
Backpacking maniac, bowling for fun, aspiring ballroom dancer, financial need finder, artistic apprentice.
email Winston
Hayley

Hayley

Miss Congeniality
Swimming and Golf Fanatic, Financial Harmonizer, Cat Lover, Big Family – Love the kiddos!
email Hayley
X

Meet Our UBTgo Specialists

David

Financial Need Finder
Sports Car enthusiast, Dog Whisperer, Trucker to the Rock Stars, New Age Thinker
email David

Shaina

BillPay Genius
Super Mom, Husker Band alumni, Ms. Know it all, Infectious laugh
email Shaina
JJ

JJ

“EXCEL”-ent
Mr. Personality, Red Sox Mega fan, best uncle ever, Snowboarding, team chatterbox
email JJ
Tyler

Tyler

Banking Connoisseur
Track enthusiast, Human Google, goal-oriented and loves to travel
email Tyler
George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Winston

Winston

Audacious Authenticator
Backpacking maniac, bowling for fun, aspiring ballroom dancer, financial need finder, artistic apprentice.
email Winston
Hayley

Hayley

Miss Congeniality
Swimming and Golf Fanatic, Financial Harmonizer, Cat Lover, Big Family – Love the kiddos!
email Hayley
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