Customer Support is Standing By
Monday - Friday: 7:00am - 9:00pm Central
Live Chat support begins at 8:00am Central.
Saturday: 8:00am - 6:00pm Central
Sunday: 9:00am - 6:00pm Central
Need Answers After Hours?
Get answers to your questions with our online Solutions Center. You can also use the Solutions Center to directly submit a question. To activate your newly issued card or change your PIN at any time and from anywhere, call 800.992.3808.
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Can't Talk?
We want to help you however you choose. That's why we offer Online Chat for getting support, available from 8:00am - 9:00pm Central. We look forward to meeting you.
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Give us a Call
We’re all Personal Bankers, which means that we are fully trained experts with the knowledge you are looking for. When your question requires additional help, we’ll quickly involve the right people to make sure that you get the right answer, right away.
Call 402.323.1777Call toll-free 800.297.2837Meet the Team
UBTgo Digital Banking Support
We have UBTgo experts on our Customer Support Team ready to help you make the most of our digital banking tools. They can answer all of your questions, help you unlock your UBTgo account and even help you learn how to use new features. Give them a call and take UBT wherever you go with UBTgo.
Call 402.323.1454Meet the Specialists
Credit Card Support
Our Customer Support Team can provide help with your Union Bank & Trust Credit card. Whether you need to place a travel notification or report fraud or just need help with a bill, give them a call.
Call 402.323.1465
Call toll-free 833.323.1465
Meet the Specialists
Omaha
402.827.1999
877.522.0109
Click or Tap to Call
Greater Nebraska
800.297.2837
Click or Tap to Call
Kansas
913.667.8600
800.297.2837
Click or Tap to Call
Loan Payment & Collections
888.267.1262
Click or Tap to Call
Retirement Plan Services
402.323.1592
888.769.2362
Click or Tap to Call
TeleBank
402.323.1282
800.828.2441
Click or Tap to Call
Health Savings Accounts
844.472.6567
healthbenefits@ubt.com
Click or Tap to Call
For the branch nearest you, visit our
Locations page.
Get answers to your questions after hours in our
Solutions Center.
Meet Our Customer Support Team
Meet Our Credit Card Specialists
Amanda
Credit Card Supervisor & TrainerHalf marathoner, sand volleyball player, Netflix binge watcher, Cat Mom
email Amanda
Kimmie
Credit Card SpecialistAnimals are friends, not food, Rock ‘n’ Roll Princess, Netflix TV series addict, Occasional pirate at Renaissance Fairs, Race Car Wife
email Kimmie
Meet Our Customer Support Team
Julie
Customer Support Team ManagerDarius Rucker fan, Coach is my favorite brand, never misses “the Voice”, addicted to iTunes!
email Julie
Brittany
Assistant ManagerFlorida Gator fan, Sky Diving enthusiast, Mississippi Girl, Loves Oldies Music
email Brittany
Linda
Phone Extension MasterAnimal Lover, Auction Hunter, Motorcycle Mama, Jewelry Designer
email Linda
Shaina
Assistant SupervisorBillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina
Terry
Certificate of Deposit GuruService is job #1, Grandfather of 9, Team Jester, Army Veteran
email Terry
Amanda
Credit Card Supervisor & TrainerHalf marathoner, sand volleyball player, Netflix binge watcher, Cat Mom
email Amanda
George
Fraud DetectiveChess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Kimmie
Credit Card SpecialistAnimals are friends, not food, Rock ‘n’ Roll Princess, Netflix TV series addict, Occasional pirate at Renaissance Fairs, Race Car Wife
email Kimmie
Skyler
"Hablo Español"Online Banking BrainiacFull time student, Avid Snapchatter, Astronomy enthusiast, #1 Son, Running at the lake
email Skyler
Alexis
Service WizardDog Lover, Harry Potter fanatic, artist, global adventurist, avid gamer
email Alexis
Sammi
Organized ExpertMakeup collector, music connoisseur, master baker, professional Netflix binger, full-time customer support — part-time animal lover
email Sammi
Danielle
Calm, Cool and CollectedDunkin Donuts Iced Coffee fanatic, Netflix binge watcher, Salt Dogs baseball fan, Comfort Blanket Seamstress, and Go Big Red
email Danielle
Connor
Light-hearted ListenerVinyl record and Blu-ray collector, a dog AND cat lover, believer that laughter is the best medicine, aspiring screenwriter and filmmaker, enjoys weight-training and playing basketball
email Connor
Evelyn
Pawsitively PersonableHanging with the Kiddos/New Mom, Animal Lover, Concert Goer, Ocean = Happy Place, Loves football - Go Chicago Bears!
email Evelyn
Randy
Mr. CongenialitySocial Media Nerd, Husker Lover, Positive quotes are my thing, Love to help People, When I’m not working, I’m crisis counseling.
email Randy
Nigel
Problem Solving ProfessionalFamily man, sports enthusiast, passion for video games, enjoys summer and spending time on the lake, Mountain Dew Fanatic.
email Nigel
Briana
Go-Getter HelperCoffee-obsessed, crime podcast listener, Mommy of two little girls, cat rescuer, loves to cook.
email Briana
Meet Our UBTgo Specialists
George
Fraud DetectiveChess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Shaina
Assistant SupervisorBillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina
Skyler
"Hablo Español"Online Banking BrainiacFull time student, Avid Snapchatter, Astronomy enthusiast, #1 Son, Running at the lake
email Skyler
Sammi
Organized ExpertMakeup collector, music connoisseur, master baker, professional Netflix binger, full-time customer support — part-time animal lover
email Sammi
Connor
Light-hearted ListenerVinyl record and Blu-ray collector, a dog AND cat lover, believer that laughter is the best medicine, aspiring screenwriter and filmmaker, enjoys weight-training and playing basketball
email Connor