Our customers said it (and we appreciate it)
You might think a bank with exceptional customer service and a complete range of products and services for families and businesses doesn’t exist. Rather than us telling you we’re that bank, we thought we’d let our customers speak for us instead.
Here are some of our favorite customer comments:
"Last week, I spoke with a client on the phone. He told me that coming to the Omaha UBT branch was like nothing he has ever experienced at his previous bank. He said the first-floor UBT employees are always smiling, friendly, competent, and happy to be at work. He commended the top-tier service he has received every time he stops by."
—We’re sure the feeling is mutual from our first-floor folks, too!
"Very helpful and friendly staff. Emilee Buol, Omaha Branch, has helped me with my banking needs. Best banker there is!"
—We agree that Emilee is amazing. We are so lucky to have her here!
"The employees are so kind and helpful and friendly!!! Best bank in Omaha in my opinion!!"
—We’re only as great as our customers!
"Just a short note to thank John Borghoff, Personal Trust & Wealth Management in Omaha, for his steady, professional, and excellent assistance on our family trust. Just when we think we have seen everything, something new pops up. Your assistance was invaluable."
—Thank you for entrusting John with your family trust. We know you’re in good hands.
"Carrie Weiler, Omaha Business Banking, is an AMAZING woman and an AMAZING employee! Carrie has helped me with so much, and she is why I love UBT!”
—Carrie is a dynamo for sure. Thanks for the shout-out!
"Good afternoon. I just wanted to bring to your attention concerning the outstanding customer service provided by Janet Sutera, VP of Customer Service in Omaha. My mother has been a customer for over 50 years with UBT and has been living in an assisted living facility in Lincoln. I handle her finances, and living in Houston, TX, can make things a challenge. Janet has been a big help in “long-distance” banking, and I want someone to know what a great representative she is of your company."
—Long-distance banking can be a challenge, but not with someone as committed to customer service as Janet. Best wishes to you and your mom!
"Working with Union Bank & Trust was great! Not only did I get a construction loan through them but also the mortgage on a new home. Great interest rates and Mike Fosdick, Mortgage Loans – Omaha, was great and easy to work with. I was pleased and came back to refinance a rental home as well with Mike. Thanks so much!"
—Thank you for choosing Mike and UBT for these loan products. Mike is involved in building some really amazing things!
"I trust UBT. They have always been good to me. Very helpful. Always friendly."
—We appreciate you trusting our team with your finances. Knowing our customers can see and feel the difference means our core values are being upheld.
Are you ready to experience firsthand what it’s like to work with a bank full of helpful people who really care? You can open an account online in less than five minutes — about the same amount of time it took to read this blog!
*To qualify for the promotion, you must open your account at the Union Bank & Trust branch located at 177th & West Center Rd or 144th & West Dodge Rd, or when you open your account online, the Union Bank & Trust branch located at 177th & West Center Rd or 144th & West Dodge Rd must be the closest branch to the primary applicant’s address. Checking offer not valid for primary accountholder on existing UBT personal checking account(s). Savings offer not valid for primary accountholder on existing Simply Savings or Simply Savings Student account(s). Offer not valid if existing checking or savings accounts closed 120 days prior to 11/07/2022. Receive $100 when you open a Simply Free checking account and complete the following within 90 calendar days of account opening: (1) have $500 in electronic direct deposits posted and (2) enroll in paperless statements via online or mobile banking. Receive $300 when you open an interest-earning checking account (Simply Free Plus, Simply Free Platinum, or Premium Interest Advantage) and complete the following within 90 days of account opening: (1) have $2,500 in electronic direct deposits posted and (2) enroll in paperless statements via online or mobile banking. Receive $100 when you open a Simply Savings account and complete the following within 90 days of account opening: (1) maintain a $2,500 balance and (2) enroll in paperless statements via online or mobile banking. Bonus is credited to your active account within 100 days of account opening if you meet requirements. $1,000 opening deposit required on Simply Free Plus checking accounts. Simply Savings requires a $2,500 opening deposit in new money. Various Annual Percentage Yields (APYs) offered for interest-earning checking accounts based on the account and balance maintained. For example, Simply Free Platinum requires a $100 minimum daily balance to earn .15% APY. Simply Savings earns .40% APY. APYs accurate as of 11/17/2022. Fees may reduce earnings; rates subject to change. Promotion offers limited to one new checking account and one new savings account per person and cannot be combined with other offers. Simply Free Platinum accounts are designed for people ages 50 and over. Premium Interest Advantage is limited to residents of Douglas, Sarpy, and Washington counties in Nebraska. Promotions available 11/07/2022 to 01/31/2023. Member FDIC.
