Monitor Your Accounts Carefully

We strongly encourage you to monitor your bank account carefully and regularly for unauthorized transactions.There have been specific instances that have brought attention to the importance of sound practices to protect your account.  Several examples include the “Heartbleed Bug” that affects secure websites, and where debit and credit card information has been obtained; including purchases at Target and Michaels Stores. (Please note that Union Bank’s computer system was not compromised in any way).

Regarding the “Heartbleed Bug” Union Bank immediately assessed our systems and additional security measures were put into place and we continue to monitor the situation.  No customer account or transactions were affected.  

What We Encourage You To Do
First and foremost, watch your account. Use Online Banking, Mobile Banking, or bank statements to review each of your transactions. If you believe there is an unauthorized transaction on your Union Bank & Trust account, contact your local branch or call 1.800.297.2837 or 402.323.1777 immediately.

It is a good practice to update your Online Banking password every few months.  If you have not done so recently, now would be a good time to do so.  To change your password, log in to Online Banking and click on the “Options” tab.

It is also a good idea to review your credit report from a Credit Bureau. Click here for more information and request a credit report.

FAQs

Why are you alerting me on possible unauthorized transactions on my account?
It is always a good practice to review your accounts regularly to protect yourself and your account. Unfortunately, there are regular instances of identity theft or debit and credit card information that is illegally obtained. Most recently, you may have heard of purchases at Target being compromised. (Please note that Union Bank’s computer system was not compromised in any way).

What steps do I take if I may have suspicious activity on my account?
Contact us immediately. You may contact your local branch or call 1.800.297.2837 or 402.323.1777.

It is also a good idea to review your credit report from a Credit Bureau. Get more information or request a credit report here. You are entitled to receive a free credit report every year.

In the future what can I do to monitor my account?
The best way to monitor your account is with Online Banking or Mobile Banking. Both offer access to your account transactions, balances and pending activity anytime of the day, seven days a week. Are you currently signed up for Online Banking and Mobile Banking?

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