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Get the help you need, the way you want it.

The Ask section of our website is designed to provide your student with helpful information to get them started managing their money. But when they need help, we have people behind the technology to answer questions and offer advice. 

In person

Stop by the branch in the City Campus Student Union or any of the other UBT locations. You can even See a Banker by scheduling an appointment online.

Over the Phone 

Give our Call Center a call toll-free 800.297.2837.

  • Monday - Friday: 07:30 AM - 07:00 PM CDT
  • Saturday: 08:00 AM - 02:00 PM CDT
  • Sunday: Closed


Chat live with a friendly Personal Banker.

  • Monday - Friday: 7:30am to 7:00pm
  • Saturday: 8:00am to 2:00pm
  • Sunday: Live chat is not available
    All times listed in Central Time