Contact Us

We’re here for you

We’re all personal bankers, which means that we are fully trained experts with the knowledge you are looking for.

Monday – Friday: 7 a.m. – 7 p.m. Central

Saturday: 8 a.m. – 5 p.m. Central

Sunday: 9 a.m. – 5 p.m. Central

Our People Make the Difference

At UBT, your money has people

We're a family-owned bank that cares about our customers, the communities we serve, and each other. When you call or chat looking for support, you are talking to real people (like Jesse) who really care.

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Stop By a Branch

We’re always glad to see you!

It might have been a while since you last stopped by one of our branches, so we’d like to take the opportunity to personally welcome you back. At UBT, we have numerous locations conveniently located to make it easy to stop by and get help from a friendly face. Click below to find a branch near you!

Frequently Asked Questions

How do I change my username and password?

Your username will always be your email that you verified at the beginning of the account setup process. You can change your password by selecting your profile and clicking on Security.

Once I’ve opened my account, how do I log in?

Go to www.ubt.com/onlineinvesting and click the “Log In” button. The username and password will be the credentials you created during the account opening process. You should bookmark the page for future reference.

What are the password requirements?

Your password must be at least 8 characters long and contain three of the four following types of characters: upper-case letters, lower-case letters, numbers, or special characters (!, %, #, etc.).

Can I get paper statements?

Paper statements are available at an additional cost.

How do I update my personal information?

You can update some of your personal information from the My Profile tab. Some of your information, like your date of birth or social security number, cannot be updated.

What is a trade confirmation?

A trade confirmation is an electronic document you receive from your broker-dealer showing the details of buy or sell trade orders placed in your account.

Message and data rates may apply.