Managing Your Money for Financial Success

Helpful tips for day-to-day finances

Whether it's researching accounts to find the best fit for your needs or learning better ways to manage your money, we've got you covered.

Frequently Asked Questions

Can I unknowingly make a purchase if I am in close proximity to a contactless-enabled terminal?

No. Contactless technology requires the merchant to first initiate the payment, and the contactless card must be held in close proximity (1 - 2 inches) to the terminal for a transaction to take place.

How long do I need to hold my contactless card to the contactless-enabled terminal?

You should hold your contactless card to the contactless-enabled terminal for 1 – 2 seconds.

How do I hold my contactless card to the contactless-enabled terminal?

The terminal reads the card best when it is flat over the Contactless Symbol, versus at an angle.

Do I actually have to tap my contactless card on the contactless-enabled terminal?

No. However, the card should be close (within 1-2 inches) to the Contactless Symbol on the
contactless-enabled terminal.

How do I know if I can tap to pay with my card?

Look for the Contactless Indicator on your card to know if you can use it to tap to pay for purchases.

How do I order checks?

You can easily order checks by logging in to UBTgo on Desktop. On the account summary screen, click the "Order Checks" link next to the corresponding checking account to be take to our preferred check supplier. 

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Learning Center articles, guides, blogs, podcasts, and videos are for informational purposes only and are not an advertisement for a product or service. The accuracy and completeness is not guaranteed and does not constitute legal or tax advice. Please consult with your own tax, legal, and financial advisors.