Frequently Asked Questions
Yes. Simply select Future as your scheduling option. You’ll be able to select which date you’d like your payment to come out on.
If you are making a payment from your UBT checking or savings account, you can make a payment through the mobile app.
Yes. Setting up an Alert is fast and easy. Learn how to set up an Alert in our handy “Enrolling in UBTgo and setting up loan payments” guide, found here.
You are welcome to stop by any of our branches to pay in person.
Yes. Once you’ve established and verified an external account, you can set up your loan payments from that external account in the same way you would with a UBT account. Get step-by-step instructions here. Please note: Not all loan types will qualify for this payment method; eligible loans currently include hospital or patient loans, dealer loans, personal and commercial agricultural loans, and Ready Loans.
Yes. On the UBTgo mobile app, a recurring payment can be stopped in the Move Money section. After you select the transfer, there is a Cancel Recurring Transfer button. If you’re logged into UBTgo on your computer, a recurring payment can be stopped by going to Transfers, then Scheduled Transfers. Simply tap the delete icon (the trash can).
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