Reporting a lost or stolen card
May 14, 2026
If you suspect your ATM, debit, or credit card has been lost or stolen, or if you’d like to report suspicious activity on your account, please see the information below.
Whether you’re a consumer or a business, please use the following Quick Reference Guide to report any fraud that has affected or could potentially affect your account with UBT.
| If you suspect the following: | Take action: |
| • Lost or stolen checks • Check fraud • Unauthorized account activity |
Call us at 402.323.1777 or toll- free at 800.297.2837 during regular business hours. Report any stolen cards or card fraud to the local law enforcement. |
| • Lost or stolen debit card • Lost or stolen ATM card |
If you think your debit card is lost or stolen, you can turn your card off in UBTgo: Tap Debit Cards at the bottom of the screen, then toggle your card to the OFF position. You can call 402.323.1777 or 800.297.2837 for assistance or to request a new card. You should also report any stolen cards or fraud to local law enforcement. |
| Lost or stolen Union Bank credit card |
Please call 800.221.5920 immediately. You should also report any stolen cards or fraud to local law enforcement. |
| Lost or stolen Omnify benefits card |
Please call 844.472.6567 or you can report it online at ubt.com/health |
| Unauthorized electronic transaction | Contact us immediately at 402.323.1777 or toll-free at 800.297.2837 during regular business hours. |
| Identity theft | If you believe that your identity has been stolen, please contact us immediately at 402.323.1777 or toll-free at 800.297.2837 during regular business hours. |
Disputes and identity theft
To contact Union Bank directly to dispute information we have reported to the credit bureau regarding your loan, please complete this form and send it to us as directed. Our mailing address is Union Bank & Trust Company, Attn: Retail Servicing, 6811 S 27th St Lincoln, NE 68512.
