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Mobile Deposit will be unavailable from 12am - 7am on Sunday 11/17

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Customer Support is Standing By

Monday - Friday: 7:00am - 9:00pm Central
Saturday: 8:00am - 6:00pm Central
Sunday: 9:00am - 6:00pm Central

Need Answers After Hours?

Get answers to your questions with our online Solutions Center. You can also use the Solutions Center to directly submit a question. To activate your newly issued card or change your PIN at any time and from anywhere, call 800.992.3808.



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How Can I Help You?
 

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We want to help you however you choose. That's why we offer Online Chat for getting support, available from 8:00am - 8:00pm Central. We look forward to meeting you.
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Give us a Call

We’re all Personal Bankers, which means that we are fully trained experts with the knowledge you are looking for. When your question requires additional help, we’ll quickly involve the right people to make sure that you get the right answer, right away.

Call 402.323.1777Call toll-free 800.297.2837Meet the Team





 

UBTgo Digital Banking Support

We have UBTgo experts on our Customer Support Team ready to help you make the most of our digital banking tools. They can answer all of your questions, help you unlock your UBTgo account and even help you learn how to use new features. Give them a call and take UBT wherever you go with UBTgo.

Call 402.323.1454Meet the Specialists




 

Credit Card Support

Our Customer Support Team can provide help with your Union Bank & Trust Credit card. Whether you need to place a travel notification or report fraud or just need help with a bill, give them a call.

Call 402.323.1465
Call toll-free 833.323.1465
Meet the Specialists


 

 

 

 

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Meet Our Customer Support Team

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Meet Our Credit Card Specialists

Amanda

Amanda

Credit Card Supervisor & Trainer
Half marathoner, sand volleyball player, Netflix binge watcher, Cat Mom
email Amanda
Kimmie

Kimmie

Credit Card Specialist
Animals are friends, not food, Rock ‘n’ Roll Princess, Netflix TV series addict, Occasional pirate at Renaissance Fairs, Race Car Wife
email Kimmie
Jesse

Jesse

Clear and Concise
Hunting, Fishing, Husker Football, Video Games, my Husky
email Jesse
X

Meet Our Customer Support Team

Julie

Customer Support Team Manager
Darius Rucker fan, Coach is my favorite brand, never misses “the Voice”, addicted to iTunes!
email Julie

Brittany

Assistant Manager
Florida Gator fan, Sky Diving enthusiast, Mississippi Girl, Loves Oldies Music
email Brittany

Jason

Supervisor
Husker Fan, Loves to Grill, Mr. Donut, and Deacon at his Church.
email Jason

Linda

Phone Extension Master
Animal Lover, Auction Hunter, Motorcycle Mama, Jewelry Designer
email Linda

Shaina

Supervisor
BillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina

Terry

Certificate of Deposit Guru
Service is job #1, Grandfather of 9, Team Jester, Army Veteran
email Terry
Amanda

Amanda

Credit Card Supervisor & Trainer
Half marathoner, sand volleyball player, Netflix binge watcher, Cat Mom
email Amanda
George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Kimmie

Kimmie

Credit Card Specialist
Animals are friends, not food, Rock ‘n’ Roll Princess, Netflix TV series addict, Occasional pirate at Renaissance Fairs, Race Car Wife
email Kimmie
Skyler

Skyler

"Hablo Español"
Online Banking Brainiac

Full time student, Avid Snapchatter, Astronomy enthusiast, #1 Son, Running at the lake
email Skyler
Alexis

Alexis

Service Wizard
Dog Lover, Harry Potter fanatic, artist, global adventurist, avid gamer
email Alexis
Sammi

Sammi

Organized Expert
Makeup collector, music connoisseur, master baker, professional Netflix binger, full-time customer support — part-time animal lover
email Sammi
Danielle

Danielle

Calm, Cool and Collected
Dunkin Donuts Iced Coffee fanatic, Netflix binge watcher, Salt Dogs baseball fan, Comfort Blanket Seamstress, and Go Big Red
email Danielle
Connor

Connor

Light-hearted Listener
Vinyl record and Blu-ray collector, a dog AND cat lover, believer that laughter is the best medicine, aspiring screenwriter and filmmaker, enjoys weight-training and playing basketball
email Connor
Jesse

Jesse

Clear and Concise
Hunting, Fishing, Husker Football, Video Games, my Husky
email Jesse
Evelyn

Evelyn

Pawsitively Personable
Hanging with the Kiddos/New Mom, Animal Lover, Concert Goer, Ocean = Happy Place, Loves football - Go Chicago Bears!
email Evelyn
Randy

Randy

Mr. Congeniality
Social Media Nerd, Husker Lover, Positive quotes are my thing, Love to help People, When I’m not working, I’m crisis counseling.
email Randy
Nigel

Nigel

Problem Solving Professional
Family man, sports enthusiast, passion for video games, enjoys summer and spending time on the lake, Mountain Dew Fanatic.
email Nigel
Briana

Briana

Go-Getter Helper
Coffee-obsessed, crime podcast listener, Mommy of two little girls, cat rescuer, loves to cook.
email Briana
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Meet Our UBTgo Specialists

George

George

Fraud Detective
Chess master, Eagle Scout, Analytical problem solver, sports fanatic & Red Bull enthusiast
email George
Shaina

Shaina

Supervisor
BillPay Genius, Super Mom, Husker Band alumna, Ms. Know it all, Infectious laugh
email Shaina
Skyler

Skyler

"Hablo Español"
Online Banking Brainiac

Full time student, Avid Snapchatter, Astronomy enthusiast, #1 Son, Running at the lake
email Skyler
Sammi

Sammi

Organized Expert
Makeup collector, music connoisseur, master baker, professional Netflix binger, full-time customer support — part-time animal lover
email Sammi
Connor

Connor

Light-hearted Listener
Vinyl record and Blu-ray collector, a dog AND cat lover, believer that laughter is the best medicine, aspiring screenwriter and filmmaker, enjoys weight-training and playing basketball
email Connor

Message and data rates may apply.