Enrolling in UBTgo and setting up loan payments

October 22, 2021
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We’re all about making your life easier. That’s why we’ve developed this simple payment guide to help take the guesswork out of making your loan payments — including a handy set-it-and-forget-it recurring payment option. Follow the steps below to enroll in UBTgo and set up a one-time or recurring loan payment.

 

Making a payment from another financial institution

One-time payment

A one-time payment can be made using your account from any financial institution at ubt.com/payment.

 

Setting up recurring payments with UBTgo on your computer

  1. Log in to UBTgo using the instructions below.
  2. Select Profile, then Secure Forms in the top right corner.
  3. Select Automatic Loan Payment to fill out the form.

 

Setting up recurring payments with the UBTgo mobile app

  1. Log in to UBTgo mobile app using the instructions below.
  2. Select the More icon on the bottom right of your screen.
  3. Select Secure Forms.
  4. Click on Automatic Loan Payment to fill out the form.

 

Paying your loan from a UBT account

Logging into UBTgo

If you haven’t set up a UBTgo account yet, no worries! Doing so is easy and only takes a few minutes.

  1. Visit ubt.com or download the UBTgo app from your smartphone or tablet’s app store.
    Screenshots of the UBTgo mobile and web apps.

  2. From your computer, click Sign Up below the login box. If you’re on the UBTgo mobile app, tap Register in the lower-left corner of your screen.
  3. Enter your personal information in the secure form to submit your registration.
  4. Create a unique username and password and select your multifactor authentication method.

That’s it! You’re ready to start using UBTgo for your account management needs.

 

Setting up loan payments and alerts with the UBTgo mobile app

One-time or recurring payments from a UBT deposit account

If you’re using the UBTgo app on your smartphone or tablet to make a loan payment or set up recurring payments, there are a few simple steps to follow.

  1. Enter your user ID and password to log in using your mobile device and complete your chosen multifactor authentication step if/when prompted.
  2. On the home screen, you’ll see every account you have with UBT. At the bottom of the screen, in the middle of five icons, you should see a Move Money option. Tap it.
  3. Tap the Transfer Money button at the top left of the next screen.
    Screenshots of the UBTgo mobile app

  4. The first account displayed is the account your loan payment will come from. When you tap on the name of the account listed there, it will open a drop-down menu of available accounts. Select the account you’d like your payment to come from.  
    Screenshots of the UBTgo mobile app

  5. See the money bag icon? That’s the account (or in this case, the loan) that the transfer will go to. You’ll want to change that to your loan account if it’s not currently showing. Tap the account that’s currently displayed and a drop-down of accounts will appear. Select the desired loan account.
    Screenshots of the UBTgo mobile app

  6. Enter the amount you’d like to pay.
    A screenshot of the UBTgo mobile app.

  7. Next, there are three buttons at the bottom of the screen indicating when (and how often) this payment should happen. For one-time payments, select Immediate if you want to make the payment ASAP or Future if you want to schedule it for a later date. If you prefer a later date, select the date from the calendar that pops up on the next screen, select Continue, then select Schedule to confirm.
  8. To make this payment a recurring one each month — which we recommend! — simply tap Recurring to set this up as an automatic payment.
    A screenshot of the UBTgo mobile app.

  9. Select the Continue button and you’re all set. Thank you for your payment!

 

Alerts

  1. On the home screen, you’ll see every account you have with UBT. At the bottom of the screen, you’ll see a More option on the far right — just give it a tap. 
  2. Now tap Alerts
  3. Select the drop-down arrow on in the Alert Type area. 
  4. Select Loan Due Alert and tap Add Subscription.
  5. You can set when you’d like to be reminded and add/edit your phone number and email address, if needed. 
    Screenshots of the UBTgo mobile app

  6. Select Submit and you’re good to go. You’ll receive a reminder at the time you chose, and remembering to make a payment just got easier!

 

Setting up loan payments and alerts with UBTgo on your computer

One-time or recurring payments from a UBT deposit account

Scheduling your one-time or recurring loan payment through UBTgo is just as easy on your computer as it is on your smartphone or tablet. Just follow a few simple steps.

  1. Enter your username and password to log into UBTgo.
  2. At the top right of your dashboard, you’ll see some transaction and feature options. Click on the Transfers feature at the top, then select Manage Transfers from the drop-down menu.
    A screenshot of the UBTgo web app.

  3. Select which UBT account you’d like the payment to come from in the From Account drop-down.
    A screenshot of the UBTgo web app.

  4. Right below that, in the To Account field, select the loan you’d like to pay.
  5. Next, fill in the amount to be paid in the Amount field. (This can be your regular payment amount, or you can add extra principal.)
  6. In the Scheduling Option field, you can choose whether you want this payment to be one-time or recurring.
  7. For one-time payments, select Immediate if you want to make the payment ASAP or Future if you want it to happen at a later date. If you prefer a later date, select the date from the calendar that appears below, then hit Submit.
  8. To make this payment a recurring one each month — which we recommend! — simply select Recurring to set this up as an automatic payment.
  9. Click Submit, review your transfer information, and if it is correct, select Confirm and you’re all set!
    A screenshot of the UBTgo web app.

 

Alerts

  1. At the top right of your dashboard, you’ll see Transactions and Feature options. Click on Profile at the top, then select Alerts from the drop-down menu. 
    A screenshot of the UBTgo web app.

  2. Click on the drop-down button in the Alert Type box.
    A screenshot of the UBTgo web app.

  3. Select Loan Due Alert, then click Add Subscription.
  4. You’ll be able to set when you’d like to be reminded (it’s your preference), and add/edit your phone number and email address, if needed.
    A screenshot of the UBTgo web app.

  5. Select Submit and you’re good to go. You’ll receive a reminder at the time your chose, and remembering to make a payment just got easier!

 

Have questions? Run into a snag? No problem — we’re here to help! Visit us online or call 800.297.2837 for assistance.  

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