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Missed Payments & Overdrafts
Missed Payments & Overdrafts
Assistance with loans and deposit accounts
Loan customers: If you have a consumer loan with UBT, contact our Collections team to discuss your options for a hardship extension.
Deposit customers: If you experience an overdraft due to missed paychecks because of the shutdown, contact our Customer Service department to discuss your options and how we can help.
Remember, we can’t help you if we don’t know there’s a problem, so please don’t hesitate to contact us!
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Hardship Ready Loans
Hardship Ready Loans
Funds when you need them
If you’re an existing loan or deposit account customer who is impacted by the government shutdown and need a cash infusion to make ends meet, we can offer you a short-term unsecured Ready Loan for $1,000–$5,000. There is no origination fee, no payment due for 60 days, and you must complete an application and qualify using our standard credit qualifications.
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Checking Plus Increase
Checking Plus Increase
Request an increase for your Checking Plus line
Need a quick boost to your available Checking Plus line? If you’re a Checking Plus customer in good standing, you can request an increase of up to $1,000. For assistance, reach out to Jennifer Shea or Mike Romanek in Consumer Loans or contact your nearest branch’s personal banker.
We Can Help
Here when you need us
The federal government shutdown may have widespread effects, and we want to be here for your specific needs. If you need assistance with any of your accounts, please call our team or stop by your nearest branch. We will work on individualized solutions to help you through this difficult time.
Additionally, please know that a government shutdown will have no direct impact on our bank’s operations. We will remain open and fully functioning, and all FDIC-insured deposits are still fully protected and readily available.
Loan products subject to credit approval.