Business Banking Online

Stay in touch with your business

Frequently Asked Questions

Can I complete an internal loan payment through Business Banking Online?

Yes. Based on your requested access, you may make a payment to your UBT loan from any of your UBT funded accounts via the transfer options through Business Banking Online.

I received my token for Business Banking Online, how do I enable it?
  • Login to BBO using existing username and password 
  • Select the Enable Token option within Account Services 
  • Complete the online token enablement form and submit 

Going forward, you will utilize your token in conjunction of your original password.
 

I am locked out of Business Banking Online, what should I do?

Contact our Customer Support Team directly. Once you have successfully verified your identity,  the team can help you get your account unlocked and provide password reset assistance if needed. 

What should I do to view all my accounts on the BBO home page?

The Favorite Account section on the home page defaults to display your favorite accounts. It’s easy to modify this. Simply click the ‘Edit’ button and select all accounts you would like displayed in the Favorite Accounts pane.

How do you access Business Bill Pay?

Existing Business Bill Pay users can access Bill Pay by clicking on Bill Payments under the Management Tools option.

How can I review and approve transfers using dual control?

Transfers can be reviewed and approved by clicking on the Review tab within the Transactions section on the Overview page or by clicking on the Review tab on the main menu.

Message and data rates may apply.